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Content design / content strategy

Our passion for great writing, tireless work ethic and exceptional attention to detail ensure flawless content that’s on message, on schedule, and meets business needs as well as user needs.

 

The Language Consultancy can provide:

 

•        user-focused content design

•        content design element of service design

•        content team leadership

•        content strategy

•        training for content teams and stakeholders in user-centred content principles

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Clients include:

UK HOME

OFFICE

Senior content design on a major digital transformation project, including:

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  • reviewing and revising content and forms to ensure they meet GOV.UK style and accessibility requirements

  • working with stakeholders to ensure new content meets their requirements and their users’ needs

  • analysing stakeholder feedback and updating and correcting content

BARNARDO'S

BERNARDOS

Content team leadership and agile service design teamwork to create and develop a new website, intranet and digital services, including:

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  • information architecture

  • stakeholder engagement

  • digital service design

  • content design

  • training in-house content team

  • creating workshops to promote plain English across the organisation

  • writing content principles, style guide and user guide to the content management system

220px-Department_for_International_Trade

DEPARTMENT OF

INTERNATIONAL

TRADE

Content design on a new departmental website, including:

  • working with stakeholders around the world to draft content for GREAT.GOV.UK

  • checking, editing and publishing original and translated content on GREAT.GOV.UK

  • creating a style guide for GREAT.GOV.UK

  • updating content for GOV.UK using Whitehall publisher

DEPARTMENT

for EDUCATION

Content design, strategy and leadership, including:

  • leading a team of 12 content designers producing content for GOV.UK

  • recruiting and training content designers

  • auditing content for complex cross-government projects

  • managing content improvement projects

  • providing content design in agile service design teams

  • advising policy teams on content, using evidence from user research and analytics

  • creating courses and workshops to promote user-focused content design

  • liaising with ministerial, communications and campaign teams on high-profile content

  • representing DfE at cross-government content meetings and conferences

  • working with GDS to develop and publish a content strategy and a new taxonomy for education content on GOV.UK

CENTRE FOR WORKFORCE INTELLIGENCE

Content team leadership, including:

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  • producing reports for CfWI and content for the CfWI website

  • managing content migration to the new CFWI website

  • training writers and editors

ST CHRISTOPHER'S FELLOWSHIP

Content design and strategy:

  • planning, developing, managing, writing and publishing the entire content of a charity website

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